Health Care Administration and Service Management

This course highlights the role of Health Information Management (HIM) professionals and their collaborative efforts with other healthcare professionals to manage health data generated in every clinical encounter. Students learn the importance of ensuring the privacy, security, and confidentiality of health data by everyone and at every stage of the HIM life cycle. The course provides a clear understanding of the structure of the healthcare system and illuminates the roles of various stakeholders involved in HIM. There is an emphasis on quality improvement, the application of quality models like the Quadruple Aim, the importance of digitalization and the use of Electronic Health Record systems in healthcare.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Effective and supportive people management practices are key to the success of any leader and any health care organization. This course will provide students with an understanding of current human resource practices in health care, as well as tools and strategies for effective human resource management.  Covering a broad range of topics, students will enhance knowledge related to job descriptions, hiring, training, supervising, managing performance, team building, employee wellness, human resources internal policies and broader legal considerations, and other current issues in managing human service delivery.  Through practical examples, case studies and proven human resource management techniques, students will be equipped to support employees and staff within health care settings. 

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Collaboration in health care involves health care professionals cooperatively working together and assuming a shared responsibility for problem-solving and evidence-informed decision making. In this course, students will be introduced to skills and knowledge in order to promote and manage collaboration with internal and external stakeholders in a variety of health care contexts. Students will learn to apply best practices to collaboration, develop strategies to manage conflict, and enhance their capacity to lead in a complex, multi-disciplinary health care environment.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 84
• Credits: 6
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $41.00

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.