Quality Assurance - Manufacturing and Management

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Courses - January 2026

Level 1

Course details

Career Management
CDEV8132

Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Technical Writing and Communications
COMM8281

Description: This course will focus on the creation of professional technical reports. Students will learn how to communicate scientific and technical information concisely and accurately using appropriate formats and graphical support. Students will apply technical communication theory and practice to create, critique, and present technical documents. An oral project presentation will emphasize clear and concise communication of technical details and the use of appropriate visual support for technical information.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Spreadsheet Applications for Quality Assurance
COMP8241

Description:

This course will enable the student to effectively use Microsoft Excel© and integrate with Microsoft Power BI© to create spreadsheets and workbooks in order to evaluate and present quality data. Emphasis is on using formulas and functions, data analysis and graph generation.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
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Engineering Drawing and Blueprint Interpretation
DRWG8171

Description: This course is an introduction to blueprint reading and engineering drawing in order to effectively use technical drawings to support inspection and quality control activities. Students will learn to apply the principles of orthographic projection, as well as reading and interpreting technical drawings. Students will also learn to sketch and use drawings to identify and convey technical information.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Fundamentals of Quality
QUAL8251

Description: This course provides an introduction to quality assurance in Manufacturing Management. Students will study the evolution of quality, the role of quality in organizations, continuous improvement methodologies, and an overview of analytical techniques related to quality.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Structured Problem Solving
QUAL8271

Description: This course will enable the students to understand, contrast and compare the structure and framework to solve problems effectively. It will also provide them with the skills and tools to effectively analyze and resolve complex problems using a structured process. Students will learn to work in and lead teams through a structured problem-solving process to resolve contemporary manufacturing challenges.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Supplier Quality Assurance Management
QUAL8760

Description:

This course will provide students with an in-depth knowledge of Suppler Quality Assurance management in the Automotive Industry, but with very broad industrial applications. The course introduces students to various management techniques used in selecting, qualifying, and certifying potential suppliers. These tools include, but not limited to supplier audits, supplier surveys, supplier certifications, and supplier score cards.The course covers Supplier Pre-Production Preparations as well as Post-Production Requirements. The selected topics are Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Production Part Approval Process (PPAP) and control plans, and Toyota Supplier Quality Assurance Manual (SQAM) – Supplier Quality Assurance Requirements, Pre Production & Mass Production Preparations, Tooling Schedules, Evaluation Plans & Results, Inspection Standards, Sample Submissions, High Volume Production Trials, Pilot Production Quality Assurance, Color and Grain Approvals, Quality Readiness Check, Nonconformance handling, Quality Tuning Requests, Process Change Requests, and Field Quality Improvements.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Fundamentals of Quality and Inspection
QUAL8770

Description:

This course introduces the principles and practices of quality management and inspection within industrial and manufacturing settings. Students will explore the critical role of quality and applied inspection techniques for products and processes including sampling and batch qualification. Students will gain a practical understanding of the importance of quality standards such as ISO, ANSI, IATF, GMP, and learn to apply the basic quality tools and inspection techniques with an appreciation for impact upon total cost of quality. Through a combination of theoretical frameworks and practical applications, students will develop the skills necessary to implement, support, and manage quality systems that ensure product integrity and customer satisfaction.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Geometric Dimensioning and Tolerancing Practices
DRWG8181

Description: This course extends basic drafting skills to the applied practices of geometric dimensioning and tolerancing. Students will learn how to apply symbols to drawings and to interpret them for application in manufacturing control.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Manufacturing Leadership
MGMT8671

Description: This course will provide students with a forum to investigate current Manufacturing leadership issues and practices. Students will explore case studies and “day in the life of” examples of leadership to understand the primary responsibilities and interactions of a progressive production leader. This course will explore best practice related to production metric performance management, resource management include Human Resources and process improvement within the manufacturing sector in Canada. Students will also be given an opportunity to reflect on their own personality traits and preferences as they relate to leadership.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Quality and Environmental Systems Auditing
QUAL8121

Description: This course provides training to evaluate the compliant status of a Quality Management System (QMS) and Environmental Management System (EMS) to determine whether activities comply with planned arrangements and whether these activities have been implemented effectively. The students will learn how to apply the process approach to auditing in order to examine processes and procedures. ISO9001 and ISO14001 form a major part of the course material.
  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
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Metrology for Quality Management
QUAL8285

Description: In this course the student will investigate dimensional metrology and the use of measuring equipment to ensure quality requirements compliance in a manufacturing shop. The student will use a variety of precision measuring instruments to check size and geometric conformity of machined pieces. Students will examine the impact of quality related decisions on operating principles, techniques, inspection, and checking procedures.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
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Manufacturing Operations Management
QUAL8311

Description: This course introduces the student to the different operational strategies that can be employed in manufacturing operations to effect the delivery of products and services. Through a combination of case studies and knowledge transfer, students will learn the concept of “value-added”, design for manufacturability, factory layout, and lean manufacturing.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Statistical Quality Control
QUAL8740

Description:

This course introduces the principles and practices of Statistical Quality Process Control within industrial and manufacturing settings. Successful completion of this course will enable students with comprehensive knowledge and understanding of Data Collection and Data Analysis. Students will gain a solid understanding of the different types of distributions including the Normal Distribution, Exponential Distribution, Weibull Distribution Binomial Distribution, and Poisson Distribution. Students will also explore and conduct Hypothesis Testing for the Population Mean and Population Variance.Students will explore and interpret an array of control charts for variable data (X-bar and R charts, X-bar and S charts, and Individuals and Moving Range (I-MR) Chart, and control charts for discrete data (NP Chart, P Chart, C Chart, U Chart). Students will understand the difference between common cause and special cause variations and utilize the knowledge learned to reduce variation and improve manufacturing process capabilities.

Students will explore the concepts of process capability by calculating and interpreting process capability indices such as Cp, Cpk, Pp, and Ppk to drive process improvement initiatives.

Through a combination of theoretical instruction, statistical analysis, and practical industry examples, students will synthesize their understanding of sampling methods, control charts, and process capability analysis to develop comprehensive quality control strategies to drive quality improvement initiatives and ensure product conformance to manufacturing requirements.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Manufacturing and Test Processes
QUAL8750

Description:

This course provides an in-depth exploration of traditional and advanced manufacturing and test processes used in modern industrial applications. Students will learn a select range of manufacturing techniques, including metal stamping and forming, welding, extrusion, plastic moulding, casting, machining, and coating processes. Additionally, students will be exposed to the principles and applications of torque tools, coordinate measurement (CMM), and advanced/automated process inspection such as laser and vision systems with an emphasis on their importance for ensuring quality and precision in manufacturing and assembly. Students will be challenged to research and discuss the latest advancements in manufacturing and test technologies to establish a knowledge and comfort with their applications in various industries.

Through a combination of theoretical instruction, practical discussion, demos, and site visits, students will develop an industry-ready awareness and understanding of modern manufacturing and production facilities including the fabrication, assembly, and test equipment used and supported within.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Program outcomes

  1. Implement and document quality processes that ensure conformance to international quality standards.
  2. Evaluate the results of experiments and manufacturing and test processes for product quality and process improvement to form recommendations using various process improvement tools.
  3. Evaluate and resolve quality issues and opportunities using performance metrics and industry-relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis using Structured Problem Solving techniques.
  4. Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
  5. Plan the implementation of quality management processes within an industrial organization following TQM and ISO principles.
  6. Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
  7. Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
  8. Evaluate technical drawings and test procedures and apply measurement techniques to confirm product design requirements are being met.
  9. Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
  10. Interpret information from a variety of technical and specialized sources to support quality processes.
  11. Use relevant relationship management techniques and strategies to establish and maintain customer and supplier relationships.