Quality Assurance - Manufacturing and Management

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Courses - September 2023

Level 1

Course details

Technical Writing and Communications
COMM8281

Description: This course will focus on the creation of professional technical reports. Students will learn how to communicate scientific and technical information concisely and accurately using appropriate formats and graphical support. Students will apply technical communication theory and practice to create, critique, and present technical documents. An oral project presentation will emphasize clear and concise communication of technical details and the use of appropriate visual support for technical information.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Spreadsheet Applications for Quality Assurance
COMP8241

Description:

This course will enable the student to effectively use Microsoft Excel© and integrate with Microsoft Power BI© to create spreadsheets and workbooks in order to evaluate and present quality data. Emphasis is on using formulas and functions, data analysis and graph generation.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

Hours: 1
Credits: 0
Pre-Requisites:
CoRequisites:

Engineering Drawing and Blueprint Interpretation
DRWG8171

Description: This course is an introduction to blueprint reading and engineering drawing in order to effectively use technical drawings to support inspection and quality control activities. Students will learn to apply the principles of orthographic projection, as well as reading and interpreting technical drawings. Students will also learn to sketch and use drawings to identify and convey technical information.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Quality and Environmental Systems Auditing
QUAL8121

Description: This course provides training to evaluate the compliant status of a Quality Management System (QMS) and Environmental Management System (EMS) to determine whether activities comply with planned arrangements and whether these activities have been implemented effectively. The students will learn how to apply the process approach to auditing in order to examine processes and procedures. ISO9001 and ISO14001 form a major part of the course material.

Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:

Fundamentals of Quality
QUAL8251

Description: This course provides an introduction to quality assurance in Manufacturing Management. Students will study the evolution of quality, the role of quality in organizations, continuous improvement methodologies, and an overview of analytical techniques related to quality.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Quality Core Tools I
QUAL8261

Description: This course will provide students with an in-depth knowledge of “core tools” championed in the automotive sector but with a very broad industrial application. In Quality Core Tools I the selected topics are Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Production Part Approval Process (PPAP) and control plans.

Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Structured Problem Solving
QUAL8271

Description: This course will enable the students to understand, contrast and compare the structure and framework to solve problems effectively. It will also provide them with the skills and tools to effectively analyze and resolve complex problems using a structured process. Students will learn to work in and lead teams through a structured problem-solving process to resolve contemporary manufacturing challenges.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 2

Course details

Career Management
CDEV8132

Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.

Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:

Geometric Dimensioning and Tolerancing Practices
DRWG8181

Description: This course extends basic drafting skills to the applied practices of geometric dimensioning and tolerancing. Students will learn how to apply symbols to drawings and to interpret them for application in manufacturing control.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Manufacturing Leadership
MGMT8671

Description: This course will provide students with a forum to investigate current Manufacturing leadership issues and practices. Students will explore case studies and “day in the life of” examples of leadership to understand the primary responsibilities and interactions of a progressive production leader. This course will explore best practice related to production metric performance management, resource management include Human Resources and process improvement within the manufacturing sector in Canada. Students will also be given an opportunity to reflect on their own personality traits and preferences as they relate to leadership.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Metrology for Quality Management
QUAL8281

Description: In this course the student will investigate dimensional metrology and the use of measuring equipment to ensure quality requirements compliance in a manufacturing shop. The student will use a variety of precision measuring instruments to check size and geometric conformity of machined pieces. Students will examine the impact of quality related decisions on operating principles, techniques, inspection, and checking procedures.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Non-Destructive Testing
QUAL8291

Description: This course will introduce students to the concept of non-destructive testing for evaluation of product and process integrity. The principles of various non-destructive test methods will be explored, including their applications, processes, advantages, and limitations. Students will explore how non-destructive testing is used in manufacturing for quality control and how to apply it appropriately based on the design or production requirement.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Quality Core Tools II
QUAL8301

Description: This course will augment Quality Core Tools I by introducing the quantitative methods involved in the development and control of products and processes. In Quality Core Tools II the main topics are Measurement Systems Analysis (MSA), statistical techniques, and Statistical Process Control (SPC).

Hours: 56
Credits: 4
Pre-Requisites: QUAL8260 OR QUAL8261
CoRequisites:

Manufacturing Operations Management
QUAL8311

Description: This course introduces the student to the different operational strategies that can be employed in manufacturing operations to effect the delivery of products and services. Through a combination of case studies and knowledge transfer, students will learn the concept of “value-added”, design for manufacturability, factory layout, and lean manufacturing.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Program outcomes

Implement and document quality processes that ensure conformance to international quality standards.
Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
Evaluate and resolve quality issues and opportunities using performance metrics and industry-relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis using Structured Problem Solving techniques.
Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
Plan the implementation of quality management processes within an industrial organization following TQM and ISO principles.
Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
Evaluate technical drawings and test procedures and apply measurement techniques to confirm product design requirements are being met.
Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
Interpret information from a variety of technical and specialized sources to support quality processes.