Process Quality Engineering

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Courses - September 2024

Level 1

Course details

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Quality, Strategy and Value Creation
QUAL8002

Description:

Introduces the philosophy and guiding principles that represent the foundation of a continuously improving organization. Addresses the roles of leadership, strategic planning and deployment to exceed customer expectations. Additional topics include the role of teams and associated processes to maximize profitability.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Measurement System and Process Evaluations
QUAL8016

Description: This course will review the nature of measurement systems and introduce advanced analytical concepts used to evaluate them. The concept of measurement uncertainty will be examined in detail. Students will learn about the various studies that can gauge the extent of variation within measurement results and what the sources of the variation are. This analysis will be extended to include the concepts of understanding process capability and how such capability can be investigated and analyzed using standard techniques.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Structured Quality Planning
QUAL8046

Description: Quality Planning is a structured method of defining, analyzing and establishing the necessary activities to assure that a product or service will meet or exceed customer expectations. This course uses the Juran and Quality Function Deployment methodologies for the introduction of new products. Management of suppliers, in the context of introducing new products and improving performance is included.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Lean Six Sigma
QUAL8052

Description:

This course will demonstrate how two complementary continual improvement philosophies have been combined to provide a methodology that achieves rapid improvements in customer satisfaction, cost, quality and process speed. Through the application of a structured approach students will learn how to reduce waste, minimize defects and eliminate non-value-added activities in any manufacturing or transactional process.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Data Analytics for Quality
QUAL8126

Description:

This course builds on existing knowledge of software to translate quality issues into information to facilitate data mining. Students will examine scenarios and case studies to build, assess, and deploy different data manipulation models to gain insights and solve problems, using advanced software skills.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Applied Statistical Techniques
STAT8011

Description: This course introduces statistical techniques to evaluate quality and analyze processes and products to, solve manufacturing and business problems, establish and evaluate specifications and tolerances and reduce product and service variability. A major focus of this course is the development of a deep understanding of process behaviour.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Applied Operations Management
QUAL8086

Description: Utilize analytical techniques related to the design. planning and control aspects of Operations Management in order to establish and develop efficient and effective delivery of products and services.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Reliability Methods
QUAL8101

Description:

This course provides an introduction to the use of reliability methods to assure that products meet or exceed life expectations. Topics include: basic reliability analysis, potential failure mode and effects analysis, the role of life testing and the development of accelerated life test models. The role of failure analysis and accelerated stress testing in enhancing product reliability will also be discussed.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Advanced Design of Experiments
QUAL8116

Description: This course is based on classical design of experiments theory. It provides a structured design of experiments framework which includes the planning, conducting, analyzing and interpreting of data. This course covers the full spectrum from screening designs through optimization techniques to process robustness.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
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Managing Improvement Projects
QUAL8191

Description: The purpose of this course is to equip students with the tools and techniques to manage complex improvement projects. The course provides students with the practical knowledge needed to successfully execute a project. Students will understand how the ten areas of knowledge from the Project Management Body of Knowledge (PMBOK) are applied to each phase of the project life cycle. This will help students establish priorities and effectively manage projects. Students will also gain a working knowledge of Microsoft Project.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Effective Problem Solving
QUAL8226

Description: This course focuses on the practical aspects of implementing a standardized problem solving process to resolve quality issues and non-conformances across various industries and sectors. It will provide students with the knowledge and tools to build their own standard problem solving process to resolve complex problems in any industry. Students will demonstrate the effective application of a standardized problem solving process and the use of associated best practices and tools through various case studies.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Current Topics in Quality Engineering
QUAL8361

Description: Students will explore and discuss emerging technologies being applied to manufacturing and relate the application of these technologies to the quality function in industry in terms of product and process quality. Students will also design and develop working demonstrations applying new technologies to product and process quality.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Communicate technical information to management, engineering-manufacturing and sales marketing groups, through the use of relevant language, graphics and computer skills.
  2. Create value for an enterprise by identifying and supporting the role of quality as a strategic element.
  3. Identify issues, opportunities, and performance metrics using current and relevant tools such as Value Stream mapping and process mapping.
  4. Apply knowledge, skills, and practical procedures of process quality measurement and improvement to transactional and business processes, as well as manufacturing processes and material.
  5. Apply analytical reliability methods to support the design, engineering, and management of reliability activities throughout the life cycle of a product.
  6. Apply various statistical tools such as measurement system analysis, process capability and design of experiments to baseline performance and effect process improvement.
  7. Apply the principles of project management using relevant computer software.
  8. Analyze and present data using advanced computer applications and statistical software
  9. Identify, select, and implement relevant techniques for the establishment and maintenance of optimal customer/supplier relationships.
  10. Undertake root cause analysis to determine the source of potential quality issues and formulate appropriate solutions.
  11. Utilize analytical techniques in order to establish and develop efficient and effective delivery of products and services.