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Courses - September 2025

Level 1

Course details

Communications for Health Care Management
COMM8270

Description:

Health care teams and providers require effective communication skills to ensure a professional level of care. This course will explore strategies and applications for effective internal and external communications that support strategic thinking and foster operational success. An emphasis is placed on practical communication techniques to support employees, patients and communities.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Financial Practices for Health Care
FIN8060

Description:

One of the keys to health care management is knowledge of financial documentation and best practices. An introduction to financial skills will provide the fundamental framework to support financial decision making in order to effectively manage organizational resources and support effective operations.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Health Care and Social Service Management
HEAL8190

Description:

The Ontario and Canadian health and social service system is constantly changing and is influenced by various factors, including patient expectations, funding and emerging practices. In this course, students will identify and explore the various stakeholders and bodies that influence and govern health care and social service delivery. Students will examine how legislation, governing bodies and policies impact health care operations, and explore the practical approaches for managing requirements while supporting operational effectiveness. Please note that you must be enrolled in the Health Care Administration Management program #1506 before being able to take this course.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Project Management
MGMT8225

Description:

Project management has become central to the operations of any health care organization. This course focuses on the general principles of project management to deliver change to health care organization through successful project management. This course takes a holistic, integrated approach to managing projects, exploring project management methodologies, tools and techniques to successfully initiate, plan, and execute projects. Students will apply skills gathered from examining real-world cases into simulated projects done in the classroom.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Management and Leadership Essentials
MGMT8761

Description: In this course, students will enhance their understanding of leadership and management approaches in Canadian organizations. Emphasis on developing effective management strategies including, professional communication, planning, decision making, conflict resolution, effective team building and navigating change. Key concepts include professionalism, adaptability, boundaries and resourcefulness.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Quality, Strategy and Value Creation for Health Care Managers
QUAL8230

Description: Students will be introduced to the quality in health care including measurement, monitoring, and improvement. The evolution of quality methods and the role of the quality manager in today's health care environment will be explored. A focus of this course will be on the utilization of technical and people resources to help enable a culture of continuous quality improvement.

Please note that you must be enrolled in the Health Care Administration Management program #1506 before being able to take this course.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Current Issues in Health Care Management
HEAL8231

Description: This course will provide students with a forum to investigate current issues faced by the health care sector. Students will explore case studies, current themes and resources to apply critical thinking and make decisions around health care administration management issues. Given the landscape of health care, it is critical that stakeholders stay current and anticipate change.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Interprofessional Practice in Nursing Leadership
HEAL8330

Description:

Health care delivery in Ontario and Canada has become increasingly complex and involves multiple team members from different professional backgrounds. Interprofessional collaboration is essential to improving health care delivery. This course will help prepare future nurse leaders for collaborative practice. By focusing on interprofessional education and transformational leadership competencies, the students will learn how to meet the challenges of interprofessional practice by leading collaboratively with other health professionals.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Nursing Theory and Design Thinking in Practice
HEAL8340

Description:

Nurse leaders play a crucial role in health care quality improvement. This course will focus on nursing theory and design to offer students models, tools, and resources to develop and implement interventions that improve the quality of patient care. By applying design thinking to current issues in health care, students will create innovative solutions to improve care and support nurse-led innovation.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Nursing Ethics and Law in Health Care Administration
LAW8330

Description:

Ethical principles are the foundation of nursing practice. In this course, the students will focus on the current legal landscape within nursing practice, with an emphasis on Ontario. The students will explore the impact of legislation and regulation on the provision of service delivery for nurses and apply ethical standards to support ethical decision making.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Human Resource Management for Health Care Operations
MGMT8730

Description: This course will provide students with a practical understanding from a leadership perspective of human resource practices in health care organizations. This course will cover a broad range of topics including working within unionized environments, legal and ethical considerations of human management, performance management, and techniques to maximize employee engagement. Through practical examples, case studies and proven human resource management techniques, students will be equipped to support employees and staff within health care settings.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Managing and Engaging Collaboration
MGMT8740

Description: In this course, students will be introduced to skills and knowledge in order to promote and manage collaboration with internal and external stakeholders. In order to impact performance and satisfaction, strategies to leverage strengths to resolve or avoid challenges will be investigated.

Please note that you must be enrolled in the Health Care Administration Management program #1506 before being able to take this course.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Communicate effectively and appropriately with patients, families, and members of both the healthcare and administrative teams to maintain a wholly interactive environment.
  2. Support evidence-informed decision-making, using critical thinking skills and best practices in the administration of a healthcare facility
  3. Apply relevant legislation and ethical frameworks to nursing leadership and healthcare administration
  4. Address the needs of a diverse patient population using best practices to ensure progressive and positive processes within a health care facility
  5. Adapt nursing leadership approaches to address the changing needs of a diverse healthcare team and to promote team development
  6. Apply accounting and financial principles to support the management and operations of an organization
  7. Utilize health care technology and informatics for the benefit of the patients and support of the institution
  8. Maintain currency in healthcare, nursing leadership and administration through the pursuit of professional development opportunities and scholarship for oneself and the team