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View our Virtual tourCourses - May 2026
Level 1
Course details
College Reading & Writing Skills
COMM1085
Conestoga 101
CON0101
Information Technology Documentation Technologies
INFO1145
Computer Systems Fundamentals
INFO1250
Computer Operations and Troubleshooting
INFO1255
Network Infrastructure I
INFO1385
Information Technology Service Management Fundamentals
MGMT2205
Level 2
Course details
Career Success
CDEV1830
Applied Network and Security
INFO1435
Infrastructure Services Administration
INFO1555
Mobile and Messaging
INFO2260
Windows Systems Infrastructure
INFO2375
Student must pass 1 Course(s), selected in the Student Portal from available course options
Please note:
Estimated required text and/or learning resource costs are based on the most recent available data through the Conestoga Campus Store.
Program outcomes
- Identify, install, and service the components of a typical business computer system using specific practices and procedures.
- Install, configure, and update operating systems and application software based on client needs.
- Build a local area network using hardware and software to connect systems together for the purpose of sharing data and resources.
- Identify methods used to provide effective IT network support and services to address user needs.
- Communicate technical information effectively using various forms of documentation to notify stakeholders of setup and/or repairs made to the infrastructure.
- Complete all work in compliance with relevant policies, practices, processes, and procedures.
- Solve problems typical in an IT infrastructure services setting relating to installation, monitoring and configuration using diagnostic and troubleshooting procedures.
- Utilize identified hardware and software to secure computer systems within a business infrastructure.
- Develop a strategy for professional improvement, currency and sustainable success in the field.