Management in Community Services

Description: This course will provide students with the skills to design, implement and evaluate programs as managers in community service organizations. Students will apply key concepts of program development such as needs assessment, budget projection, risk mitigation strategies and logic models used to build quality services and expand program offerings. Students will critically examine a broad range of program evaluation tools. Throughout the semester, students will develop a program plan utilizing key skills to develop an evaluation framework with a communication plan, applying marketing tools that align with program development strategies.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: With a view to expanding the student’s understanding, this field placement experience will provide students with an opportunity to gain practical work experience in the Community and Social Services sector. Working as part of an organization’s team, students will have the opportunity to gain practical knowledge and develop professional practice competence and leadership capacity by contributing to the varied activities of a community service organization. Through guided discussion and reflective strategies, students will integrate the knowledge accumulated throughout the program to create an intentional professional development plan to prepare them for future practice as a manager in the Community and Social Service sector.

• Hours: 170
• Credits: 6
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course will provide students with the skills to build resource development strategies to secure, maintain and expand funding in the community and social services sector. A broad range of resource development strategies will be explored including fundraising activities, capital and social media campaigns, annual giving, and grant/proposal writing. Students will apply skills through the development of resource development strategies and an evaluation framework. Legislation affecting sponsorship and alternative funding streams will also be examined.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $56.00

Description: This course focuses on how organizations design and implement strategies to improve human resources practices in community based organizations. The course builds upon the knowledge acquired in the Human Resources: Foundations course. In this course there will be an emphasis on quality improvement and risk management taking place in organizations and across our sector that are influenced by emerging legislation, as well as evolving research and practice. These interventions are essential to support the nonprofit workforce and organizations through uncertainties. In this course we will explore what leaders need to support improvement, innovation, establish strong governance, and a diverse workforce. Activities in the course will include a review of case studies and scenarios, collaborating with classmates, engaging in discussions with leaders from the sector and completing applied projects.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description:

In this course, students will explore theories and practices relating to community leadership and will apply them to a variety of case studies and experiential learning activities. Topics include leadership styles, team building, motivation and empowerment, problem-solving and conflict resolution, diversity, change management, and community relationship building.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $12.00

Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the units of the course, participants will have the opportunity to enhance their understanding and knowledge of general Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.

• Hours: 14
• Credits: 1
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.