Information Technology Business Analysis

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Courses - January 2023

Level 1

Course details

Technical Communication
COMM8450

Description:

This course will focus on the creation of professional technical reports. Students will learn how to communicate scientific and technical information concisely and accurately using appropriate formats and graphical support. Students will apply technical communication theory and practice to create, critique, and present technical documents. An oral project presentation will emphasize clear and concise communication of technical details and the use of appropriate visual support for technical information.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Quantitative Analysis
COMP8060

Description: This course is designed to help students realize the importance of data driven decision-making using quantitative analysis and models. Learners will use spreadsheets to analyze data about present and past business activities and how that data can be used to forecast the future. Students will design sophisticated spreadsheets, professional dashboards, and perform complex calculations using advanced Excel features and techniques. Students will learn how to manage large datasets efficiently, effectively extract meaningful information from datasets, and present data.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Business Analysis Foundations
INFO8635

Description: This course illustrates primary functions central to the domain of a Business Analyst. The course will use the Business Analysis Body of Knowledge (BABOK) from the International Institute of Business Analysis (IIBA) to teach core knowledge and competencies needed for the in-demand field of business analysis. Areas to be covered include Planning and Monitoring, Elicitation and Collaboration, Life Cycle Management, Strategy Analysis, Requirements Analysis and Design Definition, and Solution Evaluation. Successful completion of this course will help prepare students to write The Entry Certificate in Business Analysis (ECBA™) exam.
  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Database Management Systems
PROG8650

Description: This course teaches students the fundamentals of creating, querying, and administering databases. Students explore the major capabilities of database management systems (DBMS) to determine why relational DBMS are so powerful. The course emphasizes the application of relational systems including data models, database architectures, and database manipulations. The course also provides an understanding of new developments and trends such as Internet database
  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Management Information Systems
SYST8210

Description: Information systems and technologies are the most important tools available to business leaders for achieving higher levels of efficiency and productivity in business operations. This course in management information systems (MIS) provides a comprehensive overview of information systems used by business organizations while drawing connections between MIS and business performance. Students will learn how management information systems are selected, designed, managed, and monitored to facilitate the information required to transform organizations, and why are they so essential for running and managing a business today.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Career Management
CDEV8130

Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Requirements Modeling and Visualization
INFO8655

Description: Requirements modeling, and visualization tools and techniques, are used by Business Analysts to bring IT projects to life. Requirements visualization techniques help translate textual or verbally defined requirements into visual representations which are much easier understood. In this course, students will learn effective practices to create visual representations of IT projects in the form of models. Students will explore a comprehensive set of diagrams to cover different views of a required system. Students use various visualization and modeling tools to facilitate communication between organizational stakeholders and the IT team.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Information Technology Service Management
INFO8725

Description: IT Service Management frameworks help organizations better align IT infrastructure with their business objectives, manage risk, and maximize resources and customer satisfaction. Students will delve into commonly used IT Service Management frameworks to evaluate how each of these can be adopted based on unique organization needs. Upon successful completion, students will be better prepared to write the ITIL® Foundations examination.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Requirements Elicitation
INFO8885

Description:

Elicitation is an essential activity for developing project requirements which lead to a successful project outcome. Students will learn best practices in preparing and facilitating various elicitation techniques. Course work will involve demonstrating elicitation techniques and documenting business, stakeholder, and solution requirements based on their output.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Process Flow Analysis I
QUAL8345

Description:

The primary objective of this course is to identify key operational measures that organizations may use to study process flows. Students will learn a series of examples that show how process flow analysis may be used to analyze performance and identify target areas for improvement. Students will examine several Lean tools to visualize and measure the complexities of process design and redesign. A key focus of the course is to deploy an A3 project plan to achieve a competitive advantage in waste elimination, differentiation, customer satisfaction, or low cost.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Data Visualization Tools and Techniques
STAT8060

Description: Using and understanding data visualization tools and techniques have become required skills for Business Analysts. Grounded in statistics, the purpose of this course is to help students master data analysis and visualization techniques and provide real opportunities for applying them.  Students will learn to collect and organize data and select appropriate tests for valid interpretation, visualization, and presentation while ensuring that the conclusions drawn remain valid. Students will utilize Microsoft Excel Software to complete their course work
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Level 3

Course details

Data Analytics
INFO8676

Description: In this course students will learn how to effectively structure and organize large quantities of data to conduct high-quality analysis. Using a diverse range of techniques and formulas to recognize patterns and uncover relationships between data points, students learn how to think carefully and systematically about whether and how data and business analytics can improve business performance. This course teaches the scientific process of transforming data into insights for making better business decisions. Upon successful completion of this course, students will be better prepared to take the Institute for Operations Research and the Management Sciences (INFORMS) Certified Analytics Professional (CAP®) exam.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites: COMP8060 OR COMP8061 AND PROG8650 OR PROG8651 AND STAT8060 OR STAT8061
  • CoRequisites:

Project Management
MGMT8665

Description: Project management has become central to the operations of any organization. This course focuses on the general principles of project management as well as Agile Project Management and its methodologies. This course takes a holistic, integrated approach to managing projects, exploring both technical and managerial challenges. Students will apply skills gathered from examining real-world cases into simulated projects done in the classroom. This course will help prepare students to write the Project Management Institute (PMI) exams to become a Certified Associate in Project Management (CAPM).
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Management and Leadership Essentials
MGMT8760

Description: In this course, students will enhance their understanding of leadership and management approaches in Canadian organizations. Emphasis on developing effective management strategies including, professional communication, planning, decision making, conflict resolution, effective team building and navigating change. Key concepts include professionalism, adaptability, boundaries and resourcefulness.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
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Operational Excellence and Transformation
OPER8150

Description:

In this course, students will learn how to drive sustainable profitability and growth by creating a culture of continuous improvement capability. By aligning organization vision, mission, goals, and objectives to operational improvement activities, an organization can achieve superior efficiency and maximize customer satisfaction resulting in higher profitability. From strategy through execution and value realization, students will gain a broad knowledge of transformation by applying simple, robust, structured, and proven approaches to problem solving and decision-making framework. A key focus of the course is to assess the maturity level of an organization and measure business and financial impact on operational excellence initiatives.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Business Process Flow Analysis II
QUAL8380

Description:

The primary objective of this course is to study a data-driven problem-solving approach to reduce process variation to improve Quality and customer satisfaction and reduce the cost of operations. Students will examine several Six Sigma tools to visualize and measure process characteristics and performance. A key focus of the course is to deploy a Six Sigma project plan to achieve competitive advantage in terms of product differentiation, customer engagement, or low cost. Students will use Statistical Software to solve real-world problems to develop the knowledge and confidence to apply their new skills directly to the challenges faced in their field.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: STAT8060 OR STAT8061
  • CoRequisites:

Emerging Technologies
TECH8035

Description: This course is designed to teach students how to use emerging technologies to succeed in today’s rapidly changing world. Today, organizations are embracing digital technologies to improve their businesses.  Adopting emerging technology aligned with strategic thinking is imperative to develop or protect your organization’s competitive advantage. Students will identify the potential benefits of new technology and determine the feasibility of implementation into a given system. This course will provide students with the opportunity to investigate current trends and examine the potential impact of the technology.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 4

Course details

Trends in Global Business
BUS8630

Description:

In this course students will analyze the latest global trends to adapt and cope with these changes in business. Students will also learn how to make better decisions based on new global realities, and to understand what the consequences are for markets, the business world, and society. Students will study dominant Canadian employers and the nature of their businesses and how different functions within the business support products and services they produce. Students will engage in the process of business analysis for information technology (IT) through case studies and industry-related projects. Students will also integrate previous courses on information technology areas: application software, business data analysis and modeling, customer engagement management, business processes, enterprise resource planning, and communications.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Professional Discipline for IT Business Analysts
CDEV8090

Description:

This course will focus on the higher-level aspect of professional discipline to provide students with the skills necessary to communicate in the workplace. Skills such as meeting and workplace communication, aspects of presentation skills, as well as their own professionalism regarding their career advancement. At the conclusion of this course students will understand the importance of clear communication regarding their day-to-day work; as well as how that affects their career path in their personal and professional development. Students will also discuss how organizations are structured as well as how the recruitment/selection/advancement process works so they may benefit from this point of view.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Information Technology Business Analysis Capstone Project
INFO8686

Description: This Capstone Project Course provides students with the opportunity to work in groups to apply and integrate the knowledge gained in the ITBA program through industry related technical projects. Students will demonstrate project management, team management, change management, effective communication skills, problem-solving abilities, technical skills and display a transition from student toward professional. Students are expected to work independently or in group setting and in consultation with assigned faculty. Appropriate software tools will be utilized to insure proper business class to faculty.
  • Hours: 84
  • Credits: 6
  • Pre-Requisites:
  • CoRequisites:

Information Technology Governance
INFO8775

Description: In today’s technology climate, every organization must develop and maintain an IT governance program in order to achieve success. This course will explore IT governance through the lenses of strategy, security, risk, and control. Students will learn best practices in IT governance and gain practical skills in how to contribute to a successful IT governance program.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Information Systems Quality Assurance
QUAL8350

Description:

This course introduces students to processes for analyzing information to assess overall efficiency, effectiveness, and quality against established standards, and to design quality control plans and specifications of product development. Students will learn to apply the fundamental methods, techniques, and processes of software testing to write a test plan and incident/defect reports for industry-specific business scenarios. Students will explore a variety of test approaches and test tools that are suitable for different testing scopes. This course focuses on integrating test processes with agile software development methodologies. Successful completion of this course will help prepare students to write the Certified Associate in Software Testing (CAST).

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Elicit business requirements from stakeholders to propose IT solutions.
  2. Use professional communication and interpersonal skills to interact effectively with all stakeholders.
  3. Adhere to ethics and standards of practice in business environments to protect stakeholder values.
  4. Assess and validate IT solutions utilizing various life-cycle project management practices to solve business problems.
  5. Perform a variety of business analysis procedures such as gap analysis, cost benefit analysis, business test plans and test cases to ensure solutions meet business outcomes.
  6. Analyze data to identify trends and opportunities that facilitate improved decision making.
  7. Articulate and facilitate change management to support solution delivery.
  8. Develop strategies for maintaining professional standing including lifelong learning strategies.