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Applying as an International applicant
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View our Virtual tourCourses - September 2025
Level 1
Course details
Introduction to Health Care Delivery Systems
ADMN1030
Health Care Terminology 1
ADMN1360
Medical Office Administration 1
ADMN1380
Fundamentals for Effective Written Communication
COMM1410
Business Computing Applications I
COMP1056
Conestoga 101
CON0101
Office Technologies 1
TECH1280
Level 2
Course details
Dental and Wellness Office Administration
ADMN1340
Health Care Terminology 2
ADMN1370
Transition to the Health Office
ADMN1390
College Reading & Writing Skills
COMM1085
Medical Office Administration 2
COMP1603
Office Technologies 2
TECH1460
Level 3
Course details
Communication in Health Care
ADMN1070
Medical Office Administration 3
ADMN2240
Hospital Unit Administration 1
ADMN2270
Safety in the Workplace
OHS1320
Office Technologies and Procedures
TECH2000
Student must pass 2 Course(s), selected in the Student Portal from available course options
Level 4
Course details
Hospital Unit Administration 2
ADMN2280
Managing Technological Change in the Health Office
ADMN2290
Field Placement (Health Office Administration)
FPLT2135
Student must pass 1 Course(s), selected in the Student Portal from available course options
Please note:
Estimated required text and/or learning resource costs are based on the most recent available data through the Conestoga Campus Store.
Program outcomes
- Integrate knowledge of human anatomy, and medical, dental, alternative care and insurance terminology to address client and patient needs specific to medical and wellness office environments
- Conduct oneself professionally within scope of practice and adhere to relevant legislation, standards, and codes of ethics
- Create, edit, and maintain business and health care documents, correspondence and reports proficiently using appropriate technologies and applications to comply with confidentiality, security, and accessibility standards
- Implement current communication platforms, practice management and presentation software, and relevant applications for a variety of health office and business applications
- Coordinate office procedures required in various health office environments relating to reception duties, telephone, triage, appointments, email, billing, scheduling, EMR, technical support, and other associated tasks
- Integrate therapeutic and advanced verbal and written communication skills across a variety of modalities to address the needs of a diverse group of stakeholders within healthcare environments
- Accurately interpret physician orders to prioritize and coordinate patient care in hospitals and other health-care environments, within scope of practice