Data Processing and Reporting

Description: This course provides students with the skills required to create professional written business correspondence required for office clerical tasks and regular workplace communication. Students will learn the format of common forms of written business correspondence. Students will learn best practices for professional and efficient communication in a business environment.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course builds students’ skills in working with the Microsoft Office suite to complete common workplace tasks. Students will learn to use Microsoft Word, Excel, PowerPoint, Outlook, OneNote, Teams, and OneDrive in an office environment to create professional documents, collaborate with team members, and track information. Students will learn best practices for working efficiently and professionally on the computer in the workplace.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course provides students with the skills required to collect, organize and manage data in Microsoft applications. Students will learn to use Microsoft Excel to create data tables, use calculations and formulas to analyze data, and create graphical visualizations of data. Students will learn to use current Microsoft applications to create simple data and file sharing systems for a small business.

• Hours: 42
• Credits: 3
• Pre-Requisites: COMP1134
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course provides students with the skills and strategies required to interact with customers in a professional and appropriate manner in a variety of situations. Students will explore issues related to diversity and ethical decision making as they relate to effective customer service. Students will learn strategies for de-escalating and resolving conflict in customer service roles.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course provides students with the knowledge and skills required for success in industry-targeted job search and in job maintenance. Students will learn to target job search activities and documents to an industry or employer of interest. Students will improve their interview skills through in-depth practice and industry-specific preparation. Students will learn essential self-management and workplace behaviour skills to promote job retention and success in the workplace.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course provides students with the skills required to conduct efficient and accurate data entry and perform in a clerical environment. Students will learn to organize information to facilitate data entry processes, improve their keyboarding accuracy and speed, and learn strategies for efficiency and validating accuracy of entry. Organizational principles will be explored to facilitate efficiency and workflow in workspace and file organization using the 5S method. Students will learn to organize data for analysis and conduct simple data interpretation using proportional and graphical interpretations.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course introduces students to the use of social media and online resources for digital marketing and campaign performance analysis. Students will be familiarized with a variety of common social media platforms used in business marketing, and will learn to use these platforms to locate and share information. Students will also learn techniques for efficient online searching and validating the accuracy of online information in order to stay up to date with current social media trends.

• Hours: 42
• Credits: 3
• Pre-Requisites: COMP1134
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course introduces students to occupational health and safety legislated requirements for the workplace. Students will learn the main components of the Occupational Health and Safety Act, the rights and responsibilities of workplace parties and application of three fundamental rights of workers. Students will explore issues associated with workplace violence, harassment, accident response, and the legal requirements for WHMIS. Students will learn how to identify hazards and assess the risk. Students will apply their knowledge of health and safety legislation to a workplace to assess compliance. Students will be introduced to WSIB and understand importance of reporting injuries.

• Hours: 28
• Credits: 2
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $33.80