Computer Systems Technician - Information Technology Infrastructure and Services (Optional Co-op)

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 1
• Credits: 0
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

This course contains practical exercises to reinforce standards, methodologies, and tool concept and technologies associated with the industry standards regarding IT Services. This course will reinforce the concept that each customer's interaction is unique and offers an opportunity to enhance the relationship with that customer. Communications and customer service skills will be re-enforced.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

This dynamic career course offers a comprehensive exploration of essential skills and strategies required for career success. Students will learn to navigate the labour market effectively, conducting research to identify employment opportunities and potential employers that align with their career goals. They will also attain skills in writing professional self marketing documents, tailored to specific job opportunities. With a focus on interview preparation, students will participate in a range of simulated scenarios, learning to respond confidently and competently to various interview questions, enhancing their employability and interview performance. By the end of the course, students will emerge equipped with the skills and strategies needed to thrive in today's competitive job market.

• Hours: 28
• Credits: 2
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $10.55

• Hours: 56
• Credits: 4
• Pre-Requisites: INFO1385 OR INFO1386
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

This course introduces students to the fundamental concepts of managing network infrastructure services in a business environment. Students will learn how to set up and maintain essential services such as domain name systems (DNS), dynamic host configuration protocol (DHCP), file sharing, and user account management.Through practical exercises, students will gain experience configuring network services, troubleshooting common issues, and following best practices for system administration. By the end of the course, students will have a solid foundation in supporting and maintaining key IT infrastructure components.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

This course will cover key messaging technologies critical to current business operations, covering both client and fundamentals of server side operations. Technologies relating to mobile computing will be introduced, including support, troubleshooting, and security.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

• Hours: 56
• Credits: 4
• Pre-Requisites: INFO1255 OR INFO1256
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.