Business Administration - Supply Chain and Operations Management

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Courses - September 2023

Level 1

Course details

College Reading & Writing Skills
COMM1085

Description: This course introduces students to the reading, writing, and critical thinking skills needed for academic and workplace success. Students will analyse a variety of texts and apply the steps of planning, writing, and revising to produce writing that meets the expectations of selected audiences and purposes. The course prepares students for college-level writing tasks, research, and documentation by asking them to produce clear, informed, and purposeful documents relevant to both academic and professional contexts.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Business Computing Applications I
COMP1056

Description:

During this course, the student will learn to effectively use Windows operating system, apply word processing techniques, create basic business presentations, and explore the power of spreadsheets . Students will also learn the skills necessary to operate effectively within the Conestoga College computing environment. An emphasis will be placed on the development of solutions to business problems using commonly available microcomputer tools.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

Hours: 1
Credits: 0
Pre-Requisites:
CoRequisites:

Business Mathematics I
MATH1010

Description: The purpose of the course is to provide the student with a mathematical basis for personal and business financial decisions through four instructional modules. The course stresses business applications using arithmetic, algebra, ratio-proportion and graphing. Applications include payroll, cost-volume-profit analysis and merchandising mathematics. This course stresses logical reasoning and problem solving skills. A Texas Instrument BAII “Plus” calculator is required for the course.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Marketing I
MKT1040

Description: Marketing is about knowing the customers and the creative and strategic processes to meet their needs, wants and desires. This highly interactive course introduces you to the world of marketing from both a societal and organizational perspective. You will participate in a variety of hands-on practical activities and projects to immerse yourself in the fundamentals of marketing.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Introduction to Supply Chain and Operations Management
OPER1160

Description:

A Supply Chain is a network of organizations that are involved in the different processes and activities that produce value in the form of products and services in the hands of the ultimate customer or consumer. Operations Management is one of the three major functions of a business, along with Marketing and Accounting / Finance, and focuses on designing, creating, and improving goods and services. Understanding key Supply Chain and Operations Management foundations is crucial to any company's success and profitability. This introductory course will expose students to topics related to how products and services are created and delivered to the customer.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Systems Thinking & Success Skills
OPER1490

Description:

This introductory course will provide students with an opportunity to learn and develop communication skills within a systems thinking context. Students will explore how organizations can align and synchronize organizational resources to improve customer value, with a focus on developing written and verbal communication skills.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 2

Course details

Introduction to Accounting Principles
ACCT1220

Description:

This course is designed to provide business students with knowledge about financial and managerial accounting. In particular, methodologies of financial measurement for decision-making purposes will be studied. Students will also learn about accounting principles involved in the operation of a business.

Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Professional Writing Skills for Business
COMM1380

Description:

In this second-level communications course, students learn professional writing and communication skills required for effective communication in business. Students apply their learning to various scenarios to produce business documents for differing purposes and audiences using a range of current business formats. Students will also learn to write proposals and reports using credible, relevant research materials and graphic visuals that are integrated using documentation skills to further prepare them for higher learning and career success.

Hours: 42
Credits: 3
Pre-Requisites: COMM1085
CoRequisites:

Business Computing Collaboration and Productivity
COMP1086

Description:

As the expansion of remote learning and working becomes normalized in today’s business environment, effectively utilizing information technology to work, share and communicate is an essential skill. Business must collaborate with employees, business partners, and other stakeholders across multiple geographic and time zones. The purpose of this course is to provide a foundational skill set to effectively utilize communication, collaboration, productivity, and other Office365 applications within a business context. In addition, its purpose is to expand on the knowledge base acquired previously to utilize a spreadsheet program for the purpose of analysing and reporting on data collections. Upon completion of this course, students will be expected to utilize these tools for collaborating and communicating with all group related activities within the program.

Hours: 42
Credits: 3
Pre-Requisites: COMP1056
CoRequisites:

Macroeconomics
ECON1030

Description: This course is a study of the Canadian economy as a whole. It introduces students to principles that are essential to an understanding of contemporary macroeconomic issues facing Canadian society. It examines the structure and performance of the Canadian economy utilizing economic models and aggregate economic indicators such as gross domestic product, employment, unemployment, income and productivity growth, inflation, interest rates, exchange rates, balance of payments; and the impact of domestic and international influences and of government fiscal and monetary policies.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Supply Chain Management
OPER1220

Description: This introductory course will provide an overview of the transformation and flow of materials in a supply chain and how they are integrated. Areas of study include forecasting, planning, sourcing, production, and delivery of products and services to customers.

Hours: 56
Credits: 4
Pre-Requisites: OPER1160
CoRequisites:

Procurement
OPER2200

Description:

This course will introduce students to the fundamental nature of purchasing and how the effective use of this function can assist in the success of an organization.

Hours: 42
Credits: 3
Pre-Requisites: OPER1160
CoRequisites:

Level 3

Course details

Business Modeling with Spreadsheets
COMP2200

Description: This course concentrates on advanced spreadsheet techniques that will transform data into information to improve decision making; designing and creating Decision Support Systems (DSS). In addition to the creation of multiple DSS, students will also incorporate design best practices that will support effective solutions and ensure data quality. Students will utilize analysis tools such as Solver, Scenario Manager, Pivot Tables, and Power View and visualization tools such as Graphs and Pivot Graphs. Students will demonstrate these techniques through industry related assignments and the use of case studies.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Statistics
MATH2250

Description:

This is an introductory course in Business Statistics. The course covers simple descriptive statistics, probability and the binomial and normal probability distributions, simple linear regression, and correlation analysis.

Hours: 42
Credits: 3
Pre-Requisites: MATH1010
CoRequisites:

Applied Business Processes
OPER2020

Description:

The use of enterprise systems is essential to managing the operations of a multi-national organization. Through the applied use of SAP Enterprise Resource Planning (ERP) system, this course will explore the functional structure and process orientation of a business. Process orientation, and its relationship to improved cross-functional interaction, has been discussed by many business thought leaders, including W. Edwards Deming and Michael Porter. This course will conceptualize information systems as the utilization of technical resources to support organizational processes. Students will be engaged in an active learning approach including use of SAP ERP, as well as ERPsim - a game-based ERP simulation. Within this context, students will learn to manage a company’s key business processes in a real-time simulated competitive environment to gain technical skills with SAP and learn how ERP systems facilitate the creation of transactional data and the foundations of business reporting and analysis.

Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Master Planning
OPER2045

Description:

The function of master planning is to balance customer demands and supply realities. This course offers an in-depth analysis of the activities necessary to accomplish this balance. Areas of study include demand management, sales and operations planning, and master scheduling. Students will use spreadsheet-based software to develop models to apply these concepts to business scenarios.

Hours: 56
Credits: 4
Pre-Requisites: OPER1220
CoRequisites:

Systems Thinking and Professionalism
OPER2100

Description:

This intermediate course will provide students with an opportunity to further develop their communication skills within a systems thinking context. Students will explore systems thinking perspectives while further developing their written and verbal communication skills.

Hours: 42
Credits: 3
Pre-Requisites: OPER1490
CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Level 4

Course details

Industrial Engineering
IENG3060

Description: The purpose of this course is to study the principles, concepts and techniques used by Industrial Engineers to reduce costs, reduce effort and improve working conditions. This course will provide the student with an understanding of how to apply motion and time study techniques to production systems in support of a lean manufacturing environment.

Hours: 42
Credits: 3
Pre-Requisites: MATH2250
CoRequisites:

Project Management with Software Applications
MGMT2220

Description: This course will explore the fundamentals of project management in order to provide the student with a solid foundation in this discipline. Through discussion and application of all aspects of project management knowledge areas, students will learn the tools and techniques used to successfully manage projects. Microsoft Project will be used to plan, manage and track progress and resources. This course meets the project management education requirements toward completion of the Project Management Institute's PMP and CAPM designations.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Business Analytics
MGMT2230

Description: With technology today, organizations are able to collect tremendous amounts of data. Data is typically meaningless until it is analyzed for trends, patterns, relationships, and other useful information. This course provides students with practical experiences to help analyze data sets and uncover useful information for decision making; Business Analytics. Students will learn the fundamentals of query and report design, multi-dimensional analysis, data mining and predictive analytics with emphasis on identifying data and interpreting results to support organizational decision making. Students will be engaged with state of the art tools for data visualization, data discovery and predictive analytics through the SAP University Alliance program.

Hours: 42
Credits: 3
Pre-Requisites: COMP2200
CoRequisites:

Operations Management
OPER2225

Description:

This course will introduce students to the various manufacturing processes used in different industries. Students will also learn to understand and interpret construction and engineering drawings and specifications, allowing the production of bills of materials.

Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Procurement Law and Case Study Analysis
OPER2235

Description:

This course will provide the student with a comprehensive study of purchasing and supply management practices and applications. Topics include purchasing organization, supplier management, and price determination.

Hours: 56
Credits: 4
Pre-Requisites: OPER2200 OR OPER2205
CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Level 5

Course details

Career Success
CDEV1830

Description:

This dynamic career course offers a comprehensive exploration of essential skills and strategies required for career success. Students will learn to navigate the labour market effectively, conducting research to identify employment opportunities and potential employers that align with their career goals. They will also attain skills in writing professional self marketing documents, tailored to specific job opportunities. With a focus on interview preparation, students will participate in a range of simulated scenarios, learning to respond confidently and competently to various interview questions, enhancing their employability and interview performance. By the end of the course, students will emerge equipped with the skills and strategies needed to thrive in today's competitive job market.

Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:

Systems Thinking Applications
OPER3010

Description:

This senior course will provide students with an opportunity to apply their communication and systems thinking skills through case studies and multicourse assignments. Students will explore and effectively communication connections between areas of supply chain and operations management study.

Hours: 42
Credits: 3
Pre-Requisites: OPER2100
CoRequisites:

Transportation and Warehousing
OPER3160

Description:

The areas of Transportation and Warehousing are critical to the success of executing a supply chain strategy. Consumers are demanding and require agile fulfilment facilities to support their buy anywhere, ship anywhere, and return anywhere habits. Efficient and effective transportation systems are indispensable for economic sustainability. Organizations need a transportation and warehousing network that meets stakeholder expectations for cost, quality, time and location.In this course the student will explore the efficient handling and movement of goods, services, materials and related information within and between supply chains. This will be achieved by examining transportation methods, warehousing concepts, distribution networks and the related total cost of ownership decisions.

Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Execution and Control of Operations
OPER3190

Description: During this course, students will study the principles, concepts, and techniques used by supply chain professionals to prioritize, schedule, control, and evaluate the effectiveness of execution systems. The student will develop an understanding of capacity planning, job shop and just-in-time execution systems, linking internal execution systems to the systems of supply chain partners.

Hours: 42
Credits: 3
Pre-Requisites: OPER2040 OR OPER2045
CoRequisites:

Material Requirements Planning
OPER3205

Description: This course allows the student to apply in a lab environment the fundamental concepts, principles and techniques of a user of a computerized material requirements planning (MRP) system. The course will provide the student with an understanding of where MRP is employed in the Business Planning Cycle and the key issues regarding the effective use of the MRP system to maximize customer service, minimize inventory investment, improve cash flow, and improve profits. The course will emphasize use in a job shop environment, then apply the necessary system updates required to move to a JIT planning environment.

Hours: 56
Credits: 4
Pre-Requisites: OPER2045
CoRequisites:

Lean Concepts and Continuous Improvement
OPER3215

Description:

During this course, students will learn to apply the concepts, philosophies, and techniques associated with the development of a less resource-intensive, high-quality service and manufacturing operations through the application of lean and six sigma techniques.

Hours: 56
Credits: 4
Pre-Requisites: MATH2250 OR MATH2255 OR OLRN1790
CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Level 6

Course details

Leading System Improvements
OPER3060

Description:

This senior course will focus on continuous improvement leadership to improve productivity, customer value delivery, and financial performance. Students will explore effective leadership and team building from an integrative supply chain systems thinking and theory of constraints perspectives.

Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

International Logistics Management
OPER3170

Description: Organizations are tasked with managing complex and evolving global supply chains. International logistics is the process of planning, implementing and controlling the flow of materials, finished goods and related information across international borders. Free trade agreements are increasing the amount of international trade thus increasing the amount of activity in International Logistics. Supply Chain professionals must recognize the trade-offs in the total cost of ownership. Key issues to be considered include trade compliance, risk, security, language, time zones, culture, emerging and disruptive technologies to design a resilient supply chain. The student must ensure that international logistics activities and transactions are compliant with relevant legal, global regulatory and contractual obligations while meeting stakeholder expectations for cost, quality, time and location.

Hours: 42
Credits: 3
Pre-Requisites: OPER3160
CoRequisites:

Advanced Procurement Application
OPER3180

Description:

This course will concentrate on the application of sound purchasing management principles to actual business problems. The ethical application of sound supply chain management principles to the development and execution of buying recommendations will be emphasized.

Hours: 42
Credits: 3
Pre-Requisites: OPER2230 OR OPER2235
CoRequisites:

Applied Capstone; Operational Execution & Decision Making
OPER3225

Description: This course is the capstone of the operations planning and information technology themes of the program and provides students with hands-on experiential learning in the integrated use of ERP systems, decision support models, and integrated analytics. In this course students will utilize advanced spreadsheet functions and tools to develop decision support models for demand, production, and inventory planning to be used while participating in a business simulation game, ERPsim. In this simulation game student teams will manage a virtual company in a competitive market and utilize their knowledge of the operations planning process, ERP systems, and data analytics to operationalize a business strategy and monitor results utilizing analytics methods. Students will develop data models, queries, and analytics approaches with spreadsheets to build data visualizations, interactive dashboards, and scorecards.

Hours: 56
Credits: 4
Pre-Requisites: MGMT2230 AND OPER3190 AND OPER3205
CoRequisites:

Applied Capstone: Value Stream Mapping
OPER3250

Description:

In this capstone course students learn to create, develop, and recommend an improvement plan for an organization, either product or service based, using modern value stream mapping analysis tools and lean techniques. The practical solutions, developed by the students, help organizations deliver increased customer value, improved productivity and improved operational and financial performance.

Hours: 70
Credits: 5
Pre-Requisites: MGMT2230 AND OPER3010 AND OPER3190 AND OPER3215
CoRequisites:

Program outcomes

Examine the connections between strategic objectives, stakeholder expectations, and supply chain functions, processes and roles, to support decision-making, problem-solving and coordination of tasks.
Determine the value added and financial implications of supply chain decisions on overall business profitability, efficiency and stakeholder satisfaction.
Ensure supply chain activities and transactions are compliant with relevant legal, regulatory and contractual obligations, and industry and organization standards and policies for quality, health, safety, accountability, social and environmental responsibility.
Use risk mitigation tools and strategies to inform supply chain management decisions.
Manage the acquisition and sale of goods, services and materials in accordance with best practices and public and private sector stakeholder expectations across a variety of industries.
Plan and schedule material requirements and resource allocation and manage inventories for efficient production and fulfillment of customer orders and returns.
Manage the efficient handling and movement of goods, services, materials and related information within and between supply chains.
Contribute to the identification and management of continuous improvements to functions and processes within and between supply chains.
Use available technologies to enhance work performance and support supply chain functions, processes, transactions and communications.
Monitor relevant trends, emerging technologies, and local and global economic, political and environmental issues to enhance work performance and guide management decisions.
Perform tasks in accordance with policies and procedures for workplace health and safety and industry standards and best practices for professional, ethical and accountable conduct and communications.
Maintain relationships with a diversity of stakeholders to support the achievement of business goals.
Apply strategies for personal, career and professional development.