Building Superintendence and Repair

Description: This course provides students with the skills and strategies required to interact with customers in a professional and appropriate manner in a variety of situations. Students will explore issues related to diversity and ethical decision making as they relate to effective customer service. Students will learn strategies for de-escalating and resolving conflict in customer service roles.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: No cost.

Description: This course provides students with a foundational understanding of tenant relations and landlord and tenant law as it applies to residential leasing. Students will explore the rights and obligations of both landlords and tenants as they apply to all aspects of apartment buildings management.Students will learn best practices for the formation and maintenance of positive tenant relationships. Students will learn to understand the language of rental agreements and explore best practices in establishing rental agreements. Students will learn to apply customer service best practices to maintain tenant relationships. Students will learn best practices and legal obligations surrounding termination of rental agreements.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Description: This course introduces students to the fundamentals of troubleshooting and maintaining residential building electrical and electronic systems. Students will learn to identify common residential electronic and electrical components. Students will learn best practices for troubleshooting problems, as well as signs of degradation or hazards in systems. Students will learn to conduct basic maintenance in accordance with applicable laws, building codes, and accepted standards.

• Hours: 56
• Credits: 4
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Description: This course introduces students to the basics of residential plumbing and best practices for maintenance. Students will learn to identify plumbing system components. Students will learn to recognize signs of degradation or hazards in residential plumbing. Students will learn to conduct basic maintenance on plumbing in accordance with applicable laws, building codes, and accepted standards of practice.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Description: This course introduces students to the basics of residential grounds maintenance. Students will learn to conduct landscaping and exterior maintenance activities required to maintain the safety and appearance of a residential building. Students will learn to recognize signs of degradation or hazards related to building exteriors and grounds. Students will learn to conduct basic grounds maintenance in accordance with applicable laws, building codes, and accepted standards of practice.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Description: This course introduces students to the skill required to conduct residential building cleaning and interior wall maintenance. Students will be introduced to the materials, equipment, and practices required to establish and conduct cleaning routines in residential buildings. Students will learn best practices for safe handling and storage of cleaning materials. Students will learn best practices for cleaning residential buildings to promote health and maintain a professional standard in an apartment building. Students will learn to develop schedules for cleaning routines to be conducted by building maintenance teams. Students will learn to conduct basic drywall repairs and best practices for interior surface painting. Students will learn to recognize signs of degradation or hazards on interior walls. Students will learn to conduct basic drywall repairs in accordance with applicable building codes and accepted standards of practice.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.

Description: This course introduces students to occupational health and safety legislated requirements for the workplace. Students will learn the main components of the Occupational Health and Safety Act, the rights and responsibilities of workplace parties and application of three fundamental rights of workers. Students will explore issues associated with workplace violence, harassment, accident response, and the legal requirements for WHMIS. Students will learn how to identify hazards and assess the risk. Students will apply their knowledge of health and safety legislation to a workplace to assess compliance. Students will be introduced to WSIB and understand importance of reporting injuries.

• Hours: 28
• Credits: 2
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: $33.80

Description: This course provides students with the knowledge and skills required to contract building maintenance and maintain records in a rental office.Students will learn best practices for locating qualified professional contractors. Students will learn best practices for establishing contracts, maintaining contractor relations, and monitoring work completion.Students will learn file management practices for efficient control and updating of rental agreements, tenant records, and maintenance contracts. Students will learn basic bookkeeping practices required for tracking financial activities involved in apartment building leasing and maintenance.

• Hours: 42
• Credits: 3
• Pre-Requisites:
• CoRequisites:
• Estimated required text and/or learning resource costs: Not available at this time.