Reception and Customer Service

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Domestic students should apply online or by phone at 1-888-892-2228.

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Program description

Graduates of the Reception and Customer Service program are prepared to assume roles at a front desk or in customer service. As a student, you will develop the skills and strategies required to interact with customers professionally and appropriately in a diverse business environment.

This certificate program prepares you to use various office equipment and technologies while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, purchasing, and inventory management. Through multiple projects, case studies, and interactive learning opportunities, you will develop the workplace skills needed to support all phases of your career.

After graduation, you'll be eligible to apply for positions such as receptionist, administrative assistant, office reception clerk, front desk clerk, or customer service representative.

Program details

Code: 1491
Delivery: Full-time
Length: 1 year
Start:
Campus:
Credential: Ontario College Certificate

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Program device requirements

Program device & software requirements

This program requires you to have a device that meets certain specifications. For most students, this cost is in addition to the tuition & fees listed above.

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Financial assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help eligible Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance (grants and loans) for educational costs and living expenses. The amount of funding you are eligible for depends on your program, course load, educational and living expenses, and financial situation. Apply for assistance on the OSAP website and visit OSAP & aid for more information.

Awards & scholarships

Student Financial Services awarded more than 400 awards, scholarships and bursaries last year.

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