Reception and Customer Service

Select start date and campus

Close

Applying as a Canadian applicant

Domestic students should apply online or by phone at 1-888-892-2228.

Applying as an International applicant

International students should apply online. Note: not all start dates are available to international students.
Close

Campus tours

Campus tours are one of the best ways to experience Conestoga. During this time, we are offering online guided tours to show you all Conestoga has to offer.

Book your tour

Virtual tours

If you can't make an on-campus tour or attend one of our events, the virtual tour is a great way to visit us.

View our Virtual tour

Program description - January 2025

Graduates of the Reception and Customer Service program are prepared to assume roles at a front desk or in customer service. As a student, you will develop the skills and strategies required to interact with customers professionally and appropriately in a diverse business environment.

This certificate program prepares you to use various office equipment and technologies while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, purchasing, and inventory management. Through multiple projects, case studies, and interactive learning opportunities, you will develop the workplace skills needed to support all phases of your career.

After graduation, you'll be eligible to apply for positions such as receptionist, administrative assistant, office reception clerk, front desk clerk, or customer service representative.

Program details

Code: 1491
Start: January 2025
Campus: Kitchener – Doon
Delivery: Hybrid
Length: 1 year
Credential: Ontario College Certificate

Program contacts


Academic school

Community Services

Events at Conestoga
Conestoga College

​Join one of our events to find out more about Conestoga. Connect with staff, current students, and future Condors to see how Conestoga is right for you.

Tuition & fees

Please note: Tuition and fee details for terms starting September 2025 and later will be available Spring 2025.

Canadian

International

Tuition
-
-
Ancillary Fees
-
-
Total Fees
-
-

Canadian fee details

International fee details

Program device requirements

Program device & software requirements

This program requires you to have a device that meets certain specifications. For most students, this cost is in addition to the tuition & fees listed above.

view device requirements

Financial assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website. For more information, please visit OSAP & aid.

Awards & scholarships

Student Financial Services awarded more than 400 awards, scholarships and bursaries last year.

Search for awards.

Delivery sequence - January 2025 - Kitchener – Doon

FALL WINTER SPRING
  Class Class