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View our Virtual tourCourses - January 2023
Level 1
Course details
Introduction to Health Care Delivery Systems
ADMN1030
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Health Care Terminology 1
ADMN1360
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
Medical Office Administration 1
ADMN1380
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
Fundamentals for Effective Written Communication
COMM1410
This course is designed to help students acquire accuracy and clarity in written communication for business workplace settings. The course will also help students develop writing skills that reinforce the use of correct grammar and mechanics. Emphasis will be placed on applying correct grammar, punctuation, and spelling to a variety of business-related documents.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Business Computing Applications I
COMP1056
During this course, the student will learn to effectively use Windows operating system, apply word processing techniques, create basic business presentations, and explore the power of spreadsheets . Students will also learn the skills necessary to operate effectively within the Conestoga College computing environment. An emphasis will be placed on the development of solutions to business problems using commonly available microcomputer tools.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Conestoga 101
CON0101
- Hours: 1
- Credits: 0
- Pre-Requisites:
- CoRequisites:
Office Technologies 1
TECH1280
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Level 2
Course details
Dental and Wellness Office Administration
ADMN1340
- Hours: 42
- Credits: 3
- Pre-Requisites: ADMN1135 OR ADMN1380 AND COMP1056 AND TECH1280
- CoRequisites:
Health Care Terminology 2
ADMN1370
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
Transition to the Health Office
ADMN1390
This course prepares students to successfully enter the workforce and effectively navigate their new experiences in the office environment. Beginning with self-assessment tools, students will evaluate their skills to develop self-marketing techniques such as cover letters, resumes, portfolios and social media profiles. Students will research potential areas of employment and take part in a mock interview geared to their chosen job posting. Students will examine essential workplace topics, such as professional deportment, ethics, and managing stress and conflict.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
College Reading & Writing Skills
COMM1085
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Medical Office Administration 2
COMP1603
- Hours: 56
- Credits: 4
- Pre-Requisites: ADMN1135 OR ADMN1380 AND COMP1056 AND TECH1280
- CoRequisites:
Office Technologies 2
TECH1460
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
Program outcomes
- Use a comprehensive knowledge of human anatomy, and medical, dental, alternative care and insurance terminology to address client and patient needs specific to medical office situations.
- Explain the history and organization of the health care system at both the federal and provincial levels and the roles and scope of practice of health care professionals operating within the Canadian health care system from a broad perspective.
- Apply basic health office administrative skills, including entry-level keyboarding and document-production skills, transcription, word processing, and office procedures to complete medical office tasks and responsibilities.
- Use software packages effectively for a variety of health office and business applications.
- Perform the fundamental routines, responsibilities and practices required in various health office environments relating to appointments, reception duties, telephone, triage, mail, and other associated tasks
- Produce accurate and timely financial and billing records for a variety of health office environments.
- Produce accurate medical correspondence and reports using transcription and other manual and electronic methods at an introductory level.