Administrative Business Management

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Courses - September 2023

Level 1

Course details

Administrative Management I
ADMN8011

Description:

This course will empower you with advanced administrative and communication skills to work with high-level executives in a senior support role. You will develop the organizational competence and professionalism needed when managing and providing leadership within an administrative team. You will learn a range of essential office and business skills including time management, preparation of documentation and office communications, minute taking, calendar management, executive travel, and issues management.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Executive Office Communications
ADMN8040

Description: This course introduces the students to various forms of communications in an executive office setting. Students will apply industry standards creating and producing a wide range of documents including resumes and cover letters, business letters, memos, emails, summaries, speaking points, and reports. The students will learn how communications enhance the strategic goals of the executive and the organization.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Leadership and Decision Making
BUS8381

Description:

This course examines a variety of leadership approaches, evaluating the impacts of leadership on an organization’s performance. You will apply adaptive reasoning and design thinking mindsets while applying course learnings towards simulated business scenarios including organizational vision attainment, business ethics, decision making, conflict management, team development, change management, and sustainable management. You will also examine your personal leadership potential through self-analysis and self-reflection of your leadership style, values and experiences.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Computer Applications and Analytics
COMP8170

Description: This course introduces students to current uses of information technology in a business setting. Students will explore computer hardware and software, computer networks, client management systems, electronic records management systems, and relevant global information resources that can be accessed to enhance decision-making. Issues relating to information management will also be addressed including privacy, confidentiality and security of information. Information technology costs and methods of evaluation and deployment will also be explored.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Introduction to Project Management
MGMT8300

Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Accounting and Financial Management
MGMT8500

Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including cost behaviour, budgeting, the interpretation of financial information and the effective communication of operational and financial strategies.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Administrative Management II
ADMN8020

Description: Students in this course will spend 30-40 hours in a workplace observing the administrative processes of an executive or departmental office and complete a comprehensive analysis project. Students will analyze several key administrative areas and prepare a report and presentation outlining efficiencies or potential streamlining of administrative processes.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites: ADMN8011 OR ADMN8015
  • CoRequisites:

Records Management
ADMN8030

Description:

This course introduces the records lifecycle and establishes a solid basis in records management concepts and techniques. Records inventorying, retention, and destruction scheduling, inactive and vital records management are covered in-depth. Application of records management practices to electronic records are covered.

  • Hours: 21
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Database Management
COMP8180

Description: Students will gain experience with a variety of database management software systems that may be used in a business setting. Software features will be explored to create and maintain; tables, queries, forms and reports.
  • Hours: 21
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Human Resources Management
HRM8130

Description:

This Human Resources Management (HRM) course offers a comprehensive introduction to the strategies, practices, and principles essential for the effective management of an organization’s human resources, while incorporating the United Nation's PRME Sustainable Development Goals (SDGs). It explores the pivotal role that HRM plays in organizations to enhance employee and organizational performance, promote sustainability, and align workforce goals with organizational objectives.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Analytics and Information Systems
INFO8180

Description: Businesses rely on data. It connects all departments from employees to customers, and it drives decisions. This course gives students a practical, software driven approach to business analytics. Using analysis tools like MS-Excel with other data visualization and mining tools, students will learn the landscape of data: the information systems where it is created, how data are verified, governed, analyzed, and made actionable.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Management
MGMT8280

Description:

This course introduces students to the study and practice of managing with the view to preparing prospective executive and administrative assistants and office managers, to support their middle and senior managers and board members as part of the executive team in a variety of organizations. Managerial functions and roles are explored in many contexts through case studies and simulations as students apply managerial principles and best practices across a wide spectrum of situations. The importance of confidentiality and the adherence to high ethical standards and practices is emphasized to ensure that their managers can meet their unit and organizational goals in accordance with their values and mission.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Public Relations and Stakeholder Engagement
PRLN8095

Description:

In this course, you will delve into concepts and strategies relating to effective communication, stakeholder engagement, media relation tactics, and relationship building using public relations principles. Through case studies and problem-based learning, you will have the opportunity to navigate complex communication and stakeholder challenges, contribute to creating a positive public image for an organization, and learn how to represent an organization positively in increasingly changing global conditions.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Effectively manage activities typical for an office environment using essential organizational, time management and administrative skills.
  2. Develop, present and modify business-appropriate professional materials for a variety of administrative purposes using written, spoken, and electronic modes.
  3. Address typical human resource management issues as they relate to the administrative professional functions supporting an organization’s goals and strategic objectives.
  4. Utilize technology tools for communication, collaboration, information management, data analytics and decision support.
  5. Establish administrative projects’ goals, constraints, deliverables, performance criteria, control needs, and resource requirements in consultation with stakeholders.
  6. Prepare financial documents specific to business operations using financial concepts and basic budgeting structures to support analysis and decision processes.
  7. Evaluate management/supervisory styles and implications of various styles for issue resolution and problem solving in the business environment.
  8. Interact with teams and stakeholders in a professional manner, respecting differences, to ensure a collaborative working environment.