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Workshops

Business
Course # Courses Status
MGMT0180 Effective Time Management

Description: In this Workshop, professionals who are seeking improved time-management skills so that they can perform more effectively will learn to identify effective time-management strategies, including establishing priorities, and identifying the tasks that will be critical to achieving those goals through a personal time-management action plan.

Length: 8 Hours

Open
BUS1160 Exceptional Customer Service

Description: One of the most effective and least expensive ways to market a business today is through excellent customer service. This workshop focuses on practical guidance for and effective tools aiding us in dealings with our clients. Students will try new skills to improve upon their own customer service knowledge and experience in a non-threatening environment.

Length: 7 Hours

Open
MGMT0530 Influence Without Authority

Description: Whether you are an internal expert (SME), project leader or staff support person, gaining the respect and cooperation of others is critical to your success. Without formal authority it can be difficult to get the attention, priority and help you need. Learn the key behaviours that drive positive influence and how to apply different influence styles when working with different people. Earn the respect and trust of others through communicating in a positive, proactive manner. Apply a range of tools that help motivate others to work with you. Create collaborative work relations focused on achieving the goals and results that you are hoping for

Length: 7 Hours

Open
BUS0470 Leading at the Speed of Change

Description: Today, more than ever, organizations look to everyone at all levels to think and act like leaders. This workshop will deliver the keys to leadership including creating inner self-leadership which ultimately determines how people perform in their roles and help move the organization forward. Leading with the heart inspires higher energy and commitment to meaningful change toward more successful outcomes for everyone.

Length: 7 Hours

Closed
EDUC0060 Train The Trainer

Description: For new training professionals and for other trainers who want a hands-on understanding of the training process, this workshop has been designed to provide a practical, ‘how to' guide of the entire training function from needs assessment to evaluation.
This workshop will not only prepare new training staff with crucial survival skills, but also provide experienced trainers with the skills to ensure that adult learners get the most out of their training. You will learn how to conduct a needs analysis and select the best training strategy and use available tools to measure training outcomes. The participant will gain new skills and techniques to create a high impact learning environment including hands-on practice of training techniques, presentation skills, icebreakers and effectively managing the learning environment.

Length: 24 Hours

Open
MGMT0681 Transitioning into the Leadership Role

Description: This highly interactive and engaging session transitions the role of leaders from doing a job and to leading others. Learn how to balance the task and people dimensions of leadership. Understand what helps and hinders effective leadership and how to positively engage people. Apply a range of tools to ensure people are both accountable and empowered to acheive results.

Length: 7 Hours

Open
COMM0271 Working With Teams

Description: This workshop provides an overview of the different types of teams that can currently be found within a manufacturing environment. It will guide participants to use proven techniques that help to build trust within teams and ensure that teams are running at peak efficiency. The ‘activity to transfer learning' gets everyone involved and provides participants with an opportunity to put their newly learned skills to work!

Length: 7 Hours

Open
Computer – Information Technology
Course # Courses Status
COMP0011 Microsoft Excel 2013 Level 1

Description: This course is intended for people who want to gain the foundational understanding of Microsoft office Excel 2013 that is necessary to create and develop worksheets and learn to use, store and manipulate data. This is an introductory level course suitable for new users.

Length: 6 Hours

Open
COMP0012 Microsoft Excel 2013 Level 2

Description: This course builds upon the knowledge and skills you've already acquired and sets you on the road to creating advanced workbooks and worksheets including the power of PivotTables and PivotCharts and how slicers can make data filtering as easy as a few clicks of a button.

Length: 6 Hours

Open
COMP0013 Microsoft Excel 2013 Level 3

Description: This course builds upon the knowledge and skills you've already acquired as a more experienced user. Now learn the advanced features of Excel like; automating common tasks, auditing workbooks to avoid errors, sharing your data with others, analyzing data and using Excel data in other applications.

Length: 6 Hours

Closed
Language and Communications
Course # Courses Status
GINT0153 Critique Your Writing with Literary Agent Sam Hiyate

Description: Meet Sam Hiyate, literary agent and president of "The Rights Factory” literary agency in this unique critique group style workshop. The Agent Master Class is a supportive, illuminating, entertaining and provocative environment in which to develop narrative strategies, skills and techniques. Sam's focus is on the shape, structure, voice, characters, stakes, and salability, as much as the language itself. His ultimate goal is to help you position your work uniquely in the market and thus get closer to selling it. Bring your first 10 double-spaced manuscript pages and a one-page summary of your work. Be prepared to read out loud in class. This class fills quickly, please register early to avoid disappointment.

Length: 3 Hours

Open
GINT0152 What Publishers Want -and Authors Need

Description: Today's literary marketplace remains a mystery to up-and-coming writers. Often they ask themselves, what do I do next? How do I write a query letter that will stand out? What are editors really looking for? Most importantly, how do I know that my work is ready to be submitted? Agent Sam Hiyate will examine the publishing world in Canada, the U.S. and international markets in this one-day workshop. What are the market's needs, wants, trends and ‘must haves'? Bring your query letter for your MS for discussion and critique!

Length: 6 Hours

Open
SEARCH PART-TIME (PT)

Publications

Spring 2017 Continuing Education Catalogue
Spring 2017 Catalogue (pdf)

Information in this PDF is available on our website.

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