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Workshops

Business
Course # Courses Status
COMM0120 Dealing with Difficult People

Description: This one-day workshop will help participants recognize the importance of dealing effectively with difficult people, whether they are co-workers, managers, customers, suppliers, members of the community, neighbours or even family. The skills of interpersonal effectiveness are the same, the continued practice of these skills will help develop confidence and competence in dealing with such people and situations.

Length: 7 Hours

Open
COMM0261 Effective Communication Strategies

Description: Communicating is becoming more difficult in today's fast-paced world, and managing the various communication channels requires effective information and formal communication skills. This workshop will help you identify the key elements of communicating and learn specific effective communication strategies.

Length: 7 Hours

Open
MGMT0180 Effective Time Management

Description: In this Workshop, professionals who are seeking improved time-management skills so that they can perform more effectively will learn to identify effective time-management strategies, including establishing priorities, and identifying the tasks that will be critical to achieving those goals through a personal time-management action plan.

Length: 8 Hours

Open
BUS1160 Exceptional Customer Service

Description: One of the most effective and least expensive ways to market a business today is through excellent customer service. This workshop focuses on practical guidance for and effective tools aiding us in dealings with our clients. Students will try new skills to improve upon their own customer service knowledge and experience in a non-threatening environment.

Length: 7 Hours

Open
MGMT0530 Influence Without Authority

Description: Whether you are an internal expert (SME), project leader or staff support person, gaining the respect and cooperation of others is critical to your success. Without formal authority it can be difficult to get the attention, priority and help you need. Learn the key behaviours that drive positive influence and how to apply different influence styles when working with different people. Earn the respect and trust of others through communicating in a positive, proactive manner. Apply a range of tools that help motivate others to work with you. Create collaborative work relations focused on achieving the goals and results that you are hoping for

Length: 7 Hours

Open
BUS0470 Leading at the Speed of Change

Description: Today, more than ever, organizations look to everyone at all levels to think and act like leaders. This workshop will deliver the keys to leadership including creating inner self-leadership which ultimately determines how people perform in their roles and help move the organization forward. Leading with the heart inspires higher energy and commitment to meaningful change toward more successful outcomes for everyone.

Length: 7 Hours

Open
EDUC0060 Train The Trainer

Description: For new training professionals and for other trainers who want a hands-on understanding of the training process, this workshop has been designed to provide a practical, ‘how to' guide of the entire training function from needs assessment to evaluation.
This workshop will not only prepare new training staff with crucial survival skills, but also provide experienced trainers with the skills to ensure that adult learners get the most out of their training. You will learn how to conduct a needs analysis and select the best training strategy and use available tools to measure training outcomes. The participant will gain new skills and techniques to create a high impact learning environment including hands-on practice of training techniques, presentation skills, icebreakers and effectively managing the learning environment.

Length: 24 Hours

Open
MGMT0681 Transitioning into the Leadership Role

Description: This highly interactive and engaging session transitions the role of leaders from doing a job and to leading others. Learn how to balance the task and people dimensions of leadership. Understand what helps and hinders effective leadership and how to positively engage people. Apply a range of tools to ensure people are both accountable and empowered to acheive results.

Length: 7 Hours

Open
COMM0271 Working With Teams

Description: This workshop provides an overview of the different types of teams that can currently be found within a manufacturing environment. It will guide participants to use proven techniques that help to build trust within teams and ensure that teams are running at peak efficiency. The ‘activity to transfer learning' gets everyone involved and provides participants with an opportunity to put their newly learned skills to work!

Length: 7 Hours

Open
Computer – Information Technology
Course # Courses Status
COMP0121 Microsoft Access 2013 Level 1

Description: This course is designed for students who wish to establish a foundational understanding of Microsoft Office Access 2013, including the skills necessary to create a new database, construct data tables, design forms and reports, and create queries.

Length: 6 Hours

Open
COMP0122 Microsoft Access 2013 Level 2

Description: Your training and experience using Microsoft® Access® 2013 has given you basic database management skills such as creating tables, designing forms and reports, and building queries. In this course, you will expand your knowledge of relational database design, write advanced queries, structure existing data, share data across applications, and customize reports. Extending your knowledge of Microsoft Access 2013 will result in a robust, functional database for your users.

Length: 6 Hours

Open
COMP0011 Microsoft Excel 2013 Level 1

Description: This course is intended for people who want to gain the foundational understanding of Microsoft office Excel 2013 that is necessary to create and develop worksheets and learn to use, store and manipulate data. This is an introductory level course suitable for new users.

Length: 6 Hours

Open
COMP0012 Microsoft Excel 2013 Level 2

Description: This course builds upon the knowledge and skills you've already acquired and sets you on the road to creating advanced workbooks and worksheets including the power of PivotTables and PivotCharts and how slicers can make data filtering as easy as a few clicks of a button.

Length: 6 Hours

Open
COMP0013 Microsoft Excel 2013 Level 3

Description: This course builds upon the knowledge and skills you've already acquired as a more experienced user. Now learn the advanced features of Excel like; automating common tasks, auditing workbooks to avoid errors, sharing your data with others, analyzing data and using Excel data in other applications.

Length: 6 Hours

Open
COMP0007 Microsoft Word 2013 Level 1

Description: Microsoft® Word 2013 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you'll learn how to use Word 2013 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

Length: 6 Hours

Open
COMP0117 Microsoft Word 2013 Level 2

Description: In this course, you will expand your knowledge of Microsoft Word. You will work with tables and charts to organize and summarize data. You will use styles and themes to customize the look of your documents. You will add images and custom graphic elements to your documents to graphically show information. You will add building blocks of information and updatable fields to the document to improve efficiency. You will control how text flows around graphics, between paragraphs, and between pages, and use section, page, and column breaks in your documents. You will use templates to maintain consistency between documents. You will use the mail merge feature to customize and personalize content. Finally, you will create and use macros to automate tasks.

Length: 6 Hours

Open
Language and Communications
Course # Courses Status
GINT0557 Adventures in Memoir Writing

Description: You've had the experiences, now get them down on paper. This one-day workshop will help you do exactly that. You will pick and poke through the details of your life, recreate scenes and dialogue, examine situations from new angles. By the end of the workshop you will have the raw material to start the memoir, and a better idea of how to bring the material to life. Bring a pen and lots of paper, or a laptop.

Length: 6 Hours

Open
GINT0153 Critique Your Writing with Literary Agent Sam Hiyate

Description: Meet Sam Hiyate, literary agent and president of "The Rights Factory” literary agency in this unique critique group style workshop. The Agent Master Class is a supportive, illuminating, entertaining and provocative environment in which to develop narrative strategies, skills and techniques. Sam's focus is on the shape, structure, voice, characters, stakes, and salability, as much as the language itself. His ultimate goal is to help you position your work uniquely in the market and thus get closer to selling it. Bring your first 10 double-spaced manuscript pages and a one-page summary of your work. Be prepared to read out loud in class. This class fills quickly, please register early to avoid disappointment.

Length: 3 Hours

Open
GINT0152 What Publishers Want -and Authors Need

Description: Today's literary marketplace remains a mystery to up-and-coming writers. Often they ask themselves, what do I do next? How do I write a query letter that will stand out? What are editors really looking for? Most importantly, how do I know that my work is ready to be submitted? Agent Sam Hiyate will examine the publishing world in Canada, the U.S. and international markets in this one-day workshop. What are the market's needs, wants, trends and ‘must haves'? Bring your query letter for your MS for discussion and critique!

Length: 6 Hours

Open
SEARCH PART-TIME (PT)

Publications

Spring 2017 Continuing Education Catalogue
Spring 2017 Catalogue (pdf)

Information in this PDF is available on our website.

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